Aluworks has as its basic policy the achievement of sustainable profitable growth, through providing its target markets with good quality cold rolled aluminium products underpinned by the installation of systems that ensure direct application and further fabrication requirements of its products.
The objectives for the above stated policy statement are as follows:
1. To endeavour, at all times, to maximize customer satisfaction with the products of Aluworks Limited, including as customer service, technical support whenever necessary, continual assessment and evaluation of customer's needs.
2. To achieve and maintain a level of quality which enhances the Company's reputation with customers. The Aluworks Technology, AA and STM standards will be used as a guide in production and testing activities.
3. To maintain an effective Quality Assurance System complying with International Standard ISO 9001 (Quality Systems).
4. Employees will be trained and involved in continual improvement of the quality Management System, in a bid to attain total customer satisfaction.
5. To ensure compliance with relevant statutory and safety requirements.
Revised: 5th June 2009