QUALITY ASSURANCE POLICY
Aluworks limited has as its basic policy, the achievement of sustainable profitable growth, through providing its target markets with good quality cold rolled aluminium products, underpinned by the installation and continual improvement of a quality management system to ensure that the requirements of direct application and further fabrication of its products as well as the relevant statutory, regulatory and safety requirements are met.
The objectives for the above stated policy statement are as follows:
- To endeavour, at all times, to maximise customer satisfaction with the products of Aluworks Limited, including as customer services, technical support whenever necessary, continual assessment and evaluation of customer’s needs.
- To achieve and maintain a level of quality which enhances the Company’s reputation with customers. The Aluworks Technology, AA and ASTM standards will be used as a guide in production and testing activities.
- To maintain an effective Quality Assurance System complying with the current revision of the International Standard; ISO 9000 (Quality Management Systems)
- Employees will be trained and involved in continual improvement of the Quality Management System, in a bid to attain total customer satisfaction.
- To ensure compliance with relevant statutory, regulatory and safety requirements.